Viber has very strict policies when it comes to opt-in and message content. Below you can find the file formats supported by Viber:įiles. However, it’s important to make sure all your content is sent in the right format. With Viber you can engage with your customers by sending coupons, custom offers, invoices, booking reminders, and other enticing content which you can always personalise. Once you start sending Viber Business Messages, you’ll surely want to make use of their rich content for promotional purposes. Always request a demo before sending out your first Viber Business Message. Pro tip: If the first Viber message you send is accepted, then your brand will have a lower block rate. You can also share additional contact information and your website’s URL, creating a mini home page for your customers. Always set the right name and logo on your Viber business profile. Hence, it’s extremely important to make sure everything looks professional and trustworthy. The first message your company sends offers a very easy way for customers to block your brand. You only get one chance to make a first impression. If you’ve been considering sending Viber Business Messages, check out these six tips which might help you get started on the right track. Currently, there are over 8,500 brands worldwide using Viber Business Messaging to communicate with their customers using rich content such as files, videos, and images. Some of the top markets for Viber include the Philippines, Vietnam, Greece, Bulgaria, Serbia, and Belarus. In 2021, over 500 billion Viber messages were sent. Viber Business Messages is gaining traction around the world.
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